18 August 2021
Bangladesh's posts and telecommunications minister has directed the telecom operators to resolve the complaints of users regarding call drop, deficiency of network and expiration of data.
Mustafa Jabbar was speaking as the chief guest at the recent signing ceremony of an agreement between TKC Telecom, a Canadian-based international company, to oversee the activities of mobile operators .
He directed the Bangladesh Telecommunication Regulatory Commission and mobile operators to take steps not to shorten the duration of the data package considering the interests of the customers.
Jabbar also directed telcos to give the user the opportunity to use the surplus data after the expiration date.